Chinese users spend 40 minutes on WeChat on average. It is the perfect channel to reach your target customers where they really are. So how to sell on WeChat?

WeChat shop

What is a WeChat Shop?

WeChat started out as a messaging APP, and quickly extended its functions to include social medias and services. However, the core of WeChat business model is e-commerce: the ability of WeChat to become the electronic wallet of its users.

When users are accessing your website via WeChat, they can use WeChat as a billing system to check-out through a “one-click-payment”: this enables an extremely seamless user-experience and a significant increase in your sales conversion rate.

WeChat shops and customer service

WeChat shops enable to provide your users a simple and mobile access to your products and a convenient way to handle payments. There is another major asset to WeChat shops: customer service.

WeChat is indeed the number one communication channel today in China, and it is becoming more and more natural for users to look for WeChat public accounts for information or to raise requests. By having customers buying via your WeChat shop, connected to your WeChat public account, you give them an integrated and intuitive way to speak to your customer service: simply by speaking or writing to the WeChat public account

Your WeChat shop also enables you to easily send discounts to your customers via a WeChat Official Account. Keep your users updated about the latest promotion and keep them engaged with your brand!

WeChat customer service

How to open a WeChat shop?

Opening a WeChat shop with WalktheChat is easy. You just have to signup online, and we will provide you with an unique QR code linking to a customized WeChat store for your users.

Users are automatically logged-in to your WeChat shop via WeChat login, and the shop comes with WeChat payment integration. So you can focus on what matters most: providing the best product and services to your customers.

HOW DOES IT WORK?

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STEP 1: UPLOAD YOUR PRODUCTS

Our user-friendly interface makes it easy for you to upload your products information, pictures and discounts.

STEP 2: CONNECT YOUR BANK ACCOUNT

Connect your bank account to receive cross-border payments directly from Chinese customers. Chinese users can pay in RMB, and you’ll be able to collect payments in USD, HKD, AUD or NZD anywhere in the world

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STEP 3: GENERATE TRAFFIC TO YOUR STORE

WalktheChat can provide a network of Key Opinion Leaders, CPC platforms and affiliate programs to help you generate traffic to your store

STEP 4: RECEIVE ORDERS FROM YOUR CHINESE CLIENTS

Chinese clients can order from your online store with their smart phone, and pay via WeChat payment or Alipay

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WHAT DOES IT DO?

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WeChat e-commerce

Listing of products with WeChat-friendly UX

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Payments

Let your clients pay in Chinese RMB and receive money directly in USD or other local currencies

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Coupons

Incentivize your users to purchase more through discounts

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Translations

Easily submit your content to be translated by professionals

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Analytics

Track your follower growth in real time

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Group buying

Give discounts when users buy with friends

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O2O conversion

Convert in-store visitors into followers

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Customization

Create your own pages to introduce your brand

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Hosting

Optimized hosting for great speed in China