Are WeChat chat bots any good?

Thomas Graziani WeChat guides & tips

There has been a huge controversy over “Bots as UI”: the ability to provide service to customers through Chat Bots. Can you use Chat bots on WeChat? How do they work? What are some good examples of successful WeChat bots? Let’s look into it. A look toward the West Facebook Messenger has been making a lot of fuss over its …

How Tencent is learning from Pokemon Go

Thomas Graziani WeChat news

Pokemon Go shook the world as the first large-scale application of Augmented Reality. Now plenty are trying to follow the lead, including Tencent… The QQ Augmented Reality campaign QQ launched on Friday a massive augmented reality campaign. For this occasion, the QR code-scanner of QQ has been modified to include an “Augmented Reality scanner”. The principle of the campaign is …

Youzan starts charging… and 4 other WeChat news

Thomas Graziani New WeChat features

It’s been busy weeks for WeChat, with a business model pivot for Youzan and a crackdown of Tencent on pyramid schemes. Here’s a summary of the key events. 1. Youzan starts charging 4,800 RMB per year Starting on July 8th, Youzan, one of the largest WeChat e-commerce platform (claiming more than 2 million registered businesses) switched to a paid model. …

3 best platforms to find WeChat KOL

Thomas Graziani New WeChat features

We have written it before: Key Opinion Leaders (KOL) are maybe the best way to promote your company on WeChat. But how exactly can you find the right KOL for your industry? Here are platforms which help you do just that. Newrank.cn 新榜 Newrank.cn is a familiar name to our readers: it is the platform ranking all the major WeChat …

How Facebook is becoming a WeChat copycat…

Thomas Graziani New WeChat features

Facebook is literally, step by step, becoming a WeChat copycat. After inspiring itself from WeChat payment and WeChat public accounts, it is now copying much of the public accounts design. How Facebook is copying WeChat account menus 3 months ago, Facebook announced it would launch “bots” on public accounts. These accounts looked very much like… WeChat public accounts. Facebook hoped it …

WeChat 2016 data shows growing user engagement

Thomas Graziani WeChat news

The WeChat impact report is back, together with a fascinating Ipsos survey comparing WeChat payment and Alipay. Is WeChat stealing significant market share from Alipay yet? What do Chinese users do with WeChat? Find it all out bellow. Rise in WeChat engagement The amount of time spent on WeChat rose further this year. The number of users who use WeChat less …

WeChat still fails to gain market share abroad

Thomas Graziani New WeChat features

There has been much fuss about WeChat trying to export itself outside mainland China. And so far it has failed to do so. Top-performing regions for WeChat outside mainland China So, where is WeChat doing well outside mainland China? You might not have expected it: the #1 country is… Buthan. If you know a bit about geography, you know there is …

5 latest changes to WeChat Public Accounts

Thomas Graziani New WeChat features

WeChat changes. And it changes fast. Here are 5 modifications to the platform which happened just over the last couple of weeks. 1. “Stick on top” for WeChat Public Accounts Among all the new features published lately, this might be the game-changing one. Much fuss has been made about WeChat public accounts replacing APPs on your phone. There is still …

[Infographics] Purchases on WeChat doubled in a year

Thomas Graziani WeChat news

Source: McKinsey iConsumer China 2016 survey, “How savvy, social shoppers are transforming e-commerce” Infographics and analysis by WalktheChat. All contents of this infographics should not be reproduced without explicit permission from WalktheChat

Tencent new rules forbid H5 games and interactive campaigns on WeChat

Thomas Graziani New WeChat features, WeChat news

Early this week, WeChat team made an eye-catching move. They rolled out a stringent new set of rules to evaluate any shared content on WeChat, especially regulating links taking users outside of Tencent servers (self-hosted H5). Breaking those rules could result in punishments ranging from an IP block on the illicit content to a permanent ban of your account. As …